Task/Workflow emails should show staff's name

• Summary/JIRA Heading: Workflow| Email Notification | Would like emails to come from 'Username' and not the 'Ichannel user.'

• Reporting Environment, Version, Tested User Client's 4.1.3 Env. Checked and iSendOnBehalf is turned and working.

• Current State: When a user updates a Task and the email is sent out it comes from the iChannel user. The client says in 2.20 this was the user's name and they would like that added back to 4.1.3. After showing the ticket to DEV in Escalations the email is no longer coming from VFP but from .NET and the Workflow has used the iChannel user name in Workflow since 3.0

• Expected State: When a user updates a Task and the email is sent out that the 'From' fields has the user's name and not the

  • UI design/Wireframes: Attached

• Business Requirement/Justification: Users will know who updated the tasks basically.

• Impacted Areas: Workflow notifications.

• Requested By: Client

Support can stop here

• Task Type: Analysis/Dev/QA/Dev&QA

• Is QA Needed: Yes/No

• Steps to QA: Clearly mention the steps to be followed by QA to verify the functionality

• Is Pair Testing Needed: Yes/No